Privacy Policy

Alidotronics Technologies (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the Nigeria Data Protection Regulation (NDPR) 2019 and the Nigeria Data Protection Act 2023.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We collect information you provide directly to us, including:

• Full name, email address, and phone number when you submit a contact or quote form
• Company or organization name (optional)
• Service preferences and project details
• File attachments you upload (e.g., printing specifications)
• Email address when you subscribe to our newsletter
• IP address and browser metadata for rate-limiting and security purposes

We do not collect sensitive personal data such as financial account numbers, national identity numbers, biometrics, or health data through our website.

We use the information we collect to:

• Respond to your enquiries, quote requests, and service requests
• Send you confirmations and transactional emails
• Send you newsletter updates if you have subscribed (you may unsubscribe at any time)
• Improve our website, services, and customer experience
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations under Nigerian law

Under the NDPR, we process your personal data on the following lawful bases:

• Consent — where you have freely given, specific, and informed consent (e.g., newsletter subscription)
• Contractual necessity — to fulfil a service request or quote you have initiated
• Legitimate interests — for security, fraud prevention, and improving our services
• Legal obligation — where processing is required to comply with Nigerian law

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Our email service provider (Gmail/Google Workspace) solely for delivering transactional emails
• Law enforcement or regulatory bodies if required by applicable Nigerian law
• Professional advisors (lawyers, accountants) under strict confidentiality obligations

Any third-party service providers are required to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.

We retain contact and quote form submissions for a maximum of 12 months for the purpose of following up on business enquiries. Newsletter subscriber data is retained until you unsubscribe. You may request deletion of your data at any time (see Section 9).

We implement industry-standard security measures including encrypted email transmission (TLS/SSL), server-side input sanitization, and IP-based rate limiting to protect against unauthorized access or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies to store your cookie consent preferences locally. We do not use third-party tracking or advertising cookies without your explicit consent. Please see our Cookie Policy for full details.

As a data subject under Nigerian law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data (“right to be forgotten”)
• Restriction — request that we limit how we use your data
• Objection — object to processing based on legitimate interests
• Portability — receive your data in a structured, machine-readable format
• Withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, contact us at info@alidotronics.com.ng. We will respond within 30 days in accordance with the NDPR.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately and we will delete such information.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last Updated” date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer:

• Email: info@alidotronics.com.ng
• Phone: +234 806 633 7979
• Address: Cluster 3, River Park Estate, Lugbe, Abuja, FCT, Nigeria

You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.